Gore-Tex launches online repair portal to extend product lifespan
Outerwear specialist Gore-Tex has taken a significant step in its sustainability journey by launching a new online repair portal in collaboration with the United Repair Centre. This innovative service, currently in its pilot phase and available exclusively in the UK, aims to provide customers with direct access to professional repairs, thereby extending the life expectancy of their Gore-Tex items.
In 2024, Gore-Tex added the United Repair Centre to its directory of authorized repair centers, marking the beginning of a strategic partnership. The new online portal is an "exploratory step" in Gore-Tex's commitment to sustainability, aligning with the brand's broader efforts to reduce waste and promote a circular economy.
The Gore-Tex Repair Service covers a wide range of repairs, including zips, Velcro, trims, and tears. It offers professional repair solutions for various Gore-Tex products, such as clothing, gloves, and accessories. By utilizing Gore-Tex's official repair services, customers can also maintain the brand's renowned 'Guaranteed To Keep You Dry' promise.
Looking ahead, Gore-Tex plans to expand the service by adding more authorized repair centers to the platform. This move will enhance accessibility and convenience for customers, further solidifying Gore-Tex's position as a leader in sustainable outdoor gear.
