Net-A-Porter, Mr Porter and The Outnet launch dedicated care & repair service
Net-A-Porter, Mr Porter and The Outnet have launched a dedicated care & repair service to enable customers to extend the life of their luxury fashion purchases.
The service includes clothing alterations and repairs, bespoke customisations and care & repair for handbags, footwear and jewellery with most services completed within seven to 10 days and an express service offered subject to availability.
The webstores are working with clothing repairs and alterations service The Seam on the initiative with Net-A-Porter launching it this month, and the other two e-tailers following soon after in the spring, which is a big move that reflects the growing importance of repair services and is also key for The Seam as it’s that company’s first-ever partnership in luxury retail.